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Pensioners issued with apology as benefit payments to be delayed next week

People in receipt of Attendance Allowance can expect a delay in payment next week.

The Department for Communities has confirmed that those due to receive payment on Monday will now have a day longer to wait.

Attendance Allowance is a tax-free benefit you may get if you’re aged 65 or over and need help with personal care because you’re physically or mentally disabled.

Explaining the reason for the delay, a DfC spokesperson said: “Due to a technical issue with the benefit system, 11,800 Attendance Allowance claimants will receive their benefit payment one day late.

“The payments were due to be paid on Monday, November 21, but will now not be paid until Tuesday, November 22.

“Officials considered options to try and ensure payments could be paid on time but there was no feasible option.

“Anyone who is concerned about the delay should contact the Disability and Carers Service for advice. The telephone number is 0300 123 3356.”

The Department has apologised for “any inconvenience this delay may cause”.

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