Newry Leisure Centre – a £22million project – opened its doors in 2017 to much fanfare.
Two years earlier the swimming pool was officially opened.
However, this week, concerns were raised around the standards of hygiene and access to facilities on the site.
Sinn Féin Councillor Charlie Casey said: “In recent months we have been inundated by constituents concerned about the standards of hygiene and access to facilities on the site.
“Given the fact that this state-of-the-art facility is less than a decade old, this is unacceptable.
“Ratepayers across the district deserve the highest possible standard of service from their facilities, particularly one as prominent as the leisure centre here in the city.
“My colleague Mickey Brady MP raised this with the Chief Executive of the council last week and Sinn Féin has requested a meeting with the senior officials responsible for the management of the leisure centre.
“The only outcome acceptable to Sinn Féin will be the maintenance of the highest possible standards in this facility for ratepayers across the district.
A spokesperson for Newry, Mourne and District Council said: “Newry, Mourne and Down District Council and its staff take pride in delivering the high standards of service its residents expect. The Council welcomes all feedback on its service delivery which it relies on to improve and retain customer satisfaction.
“Senior Management has met with councillors to get further details on the concerns raised about Newry Leisure Centre and will take on onboard this feedback in order to do the utmost to improve its customer experience.”