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Watch: Shirley Smyth of Professional Travel on how a pandemic affected her, business and industry

Thirty-six years in business, one Armagh travel agent thought she had seen it all but for Shirley Smyth of Professional Travel, it has been an extraordinary 12 months.

Here, she tells Armagh I all about going into lockdown and what the future holds for her, the business and the industry as a whole..

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