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IT Technician

  • Armagh
  • September 23, 2019

Website IT Hub

The strength and confidence of our team at IT Hub is a result of remaining customer focused, agile and highly skilled.  Our company provides IT support to hundreds of businesses across several sectors. We pride ourselves on delivering and professionally maintaining first class IT solutions. Due to business growth we have an immediate opportunity for an IT Technician to provide workshop, remote and onsite support to our customer base.

The Role:

Installing and configuring computer hardware, operating systems and applications
Managing and maintaining client networks
Laptop and computer repairs.
Providing technical support to our clients via phone and email.
Troubleshooting and resolving IT problems
Managing many open tickets at a time
Network cabling and setup.
Monitoring client backups
Create and resolve tickets
(This list is not exhaustive of all duties)

Essential Criteria

Ability to work with a team
Ability to work under own initiative
Have high standards and attention to detail.
Strong work ethic.
Desire to develop and support
Ability to think outside the box to resolve problems fast
Clean Driving Licence
Good knowledge of Windows 7/10 Operating systems
Ability to repair laptop/desktop computers.
Troubleshooting skills
A minimum of 2 years’ experience working in a similar role

Desirable Criteria

Understanding and experience with Windows Server environments
Knowledge of virtualisation technologies including Hyper-V / VMware
Experience with Active Directory & Group Policy
Ability to manage and setup Microsoft 365 products – Exchange / Intune
Strong knowledge of Firewall/Vlan/Router setup.
Familiarity with VPN setup and troubleshooting

If you are a self-motivated IT professional with the ability to work in a fast-moving environment and believe that you can help to enhance the overall customer experience for our clients, then we would love to hear from you.
Salary negotiable dependent upon experience

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